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Frequently Asked Questions
What are the shipping rates and timelines?
Orders are dispatched within 7 days.
• Lithuania: €4
• EU (outside Lithuania): €6.99
• Rest of World: €40
Free shipping on orders over €200 within the EU.Â
Do you offer international shipping?
Yes, we ship internationally. Please note, however, that international customers are responsible for any customs and import taxes that may apply.
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What is your return policy?
We accept returns within 14 days of receipt. Items must be returned in their original, unused condition. Please note that shipping costs are non-refundable. Products must arrive back in our store within the 14 day return period. Please email info@lakesidesynths.com to make a returns request and we will get back to you with instructions on where you’ll need to ship the item to
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How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your order.
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Can I change or cancel my order?
Orders can be changed or canceled if they have not been processed for shipping. Please contact us as soon as possible to request a change or cancellation.
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Do you offer any warranties or guarantees?
Product warranties vary by manufacturer. Please refer to the product description for specific warranty information.
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